Last Updated: March 22, 2026
Version 1.0
⚖️ This policy complies with Mexico's LFPDPPP (2025) and the US TCPA. To stop receiving WhatsApp messages, reply STOP to any message from us.
The Mexican Moment complies with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP, updated 2025) and the US Telephone Consumer Protection Act (TCPA). Sending WhatsApp messages requires prior, express, and informed consent.
We collect information that you provide directly to us, including: • Account Information: Name, email address, and login credentials • Profile Information: Business details, location, industry, and professional interests • Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers) • Communication Data: Messages sent through our platform, event registrations, and support inquiries • Usage Data: Information about how you use our website and services
We use the information we collect to: • Provide, maintain, and improve our services • Process your membership payments and transactions • Send you important updates about your account and membership • Communicate with you about events, opportunities, and community updates • Personalize your experience and provide relevant content • Analyze usage patterns to improve our platform • Protect against fraud and unauthorized access • Comply with legal obligations
We do not sell your personal information. We may share your information only in the following circumstances: • With Other Members: Your profile information (name, business, location) may be visible to other members based on your membership tier • With Service Providers: We use trusted third-party services like Stripe for payment processing and Manus for hosting • For Legal Reasons: When required by law or to protect our rights and safety • With Your Consent: When you explicitly authorize us to share your information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes: • Secure HTTPS encryption for all data transmission • Secure authentication through Manus OAuth • Regular security audits and updates • Limited access to personal data by authorized personnel only However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
You have the following rights regarding your personal information: • Access: Request a copy of the personal data we hold about you • Correction: Update or correct inaccurate information in your account settings • Deletion: Request deletion of your account and associated data • Opt-Out: Unsubscribe from marketing communications at any time • Data Portability: Request your data in a structured, machine-readable format To exercise these rights, please contact us through your account dashboard or email.
We use cookies and similar tracking technologies to: • Keep you logged in to your account • Remember your preferences and settings • Analyze website traffic and usage patterns • Improve our services and user experience You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
The Family Tree feature ("My Roots") allows users to voluntarily enter information about their family members. Regarding this feature: • Voluntary Entry: All family data is entered voluntarily by the user and is their sole responsibility. The Mexican Moment does not verify the accuracy of genealogical information. • Third-Party Data: By entering information about other people (parents, grandparents, siblings, children), you confirm that you have the right to do so or that the person has consented. • Minors Protection: Data about children under 18 years of age is protected. In public profiles, only the child's first name is shown, with no last name, date of birth, or contact information. • Right to Removal: Any person who believes their information has been entered without consent may request its removal by contacting us through the platform. • No Automatic Connections: The platform may suggest possible family connections between users, but will never reveal personal data without explicit mutual consent from both parties. • Future Members: Email addresses entered for children (as potential future members) are stored securely and used only to send a single invitation when the child turns 18.
When you scan a QR code at a Marlen & Gustavo event and provide your information through The Mexican Moment form, the following applies: • Data Collected: Full name, email address, and WhatsApp number. • Purpose: Your data is used to (1) send you information about upcoming performances and booking availability for Marlen & Gustavo, and (2) create a free account on The Mexican Moment platform. • Consent: By checking the acceptance box on the form, you grant express and informed consent for the processing of your data in accordance with this policy. • Right to Cancellation: You may request deletion of your data at any time by emailing [email protected] with the subject "M&G Data Cancellation". • No Data Sales: Your data will never be sold or shared with third parties without your explicit consent.
For users located in the European Union or European Economic Area, the following rights apply under the General Data Protection Regulation (GDPR): • Legal Basis: Processing of your data is based on your explicit consent (Art. 6.1.a GDPR) and performance of the membership contract (Art. 6.1.b GDPR). • Right of Access (Art. 15): You may request a copy of all personal data we hold about you. • Right to Rectification (Art. 16): You may correct inaccurate data at any time from your profile. • Right to Erasure (Art. 17): You may request complete deletion of your data. • Right to Data Portability (Art. 20): You may request your data in a structured format (JSON/CSV). • Right to Object (Art. 21): You may object to the processing of your data for marketing purposes. • International Transfers: Your data may be processed on servers located in the United States. We ensure adequate protections through standard contractual clauses. • Supervisory Authority: You have the right to lodge a complaint with the data protection authority in your EU member state. • To exercise any of these rights, contact: [email protected]
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our website or email. We will respond to your inquiry within a reasonable timeframe.
To stop receiving WhatsApp messages from The Mexican Moment, reply STOP to any message. Your request will be processed immediately at no cost. Message frequency varies. Message and data rates may apply.
By using our services, you acknowledge that you have read and understood this Privacy Policy.
Data Controller: Miguel Ruiz — We Connect Talent LLC, Houston TX | [email protected] | INAI México: www.inai.org.mx